Privacy policy

This Privacy Policy explains how Latestlaces, operated by BIG LACES LIMITED ("we", "our" or "us"), collects, uses and protects your personal information when you visit or make a purchase from our website.

We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly in accordance with applicable data protection laws.

Information We Collect

When you visit or interact with our website, we may collect the following types of information:

Personal Information

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (securely processed through payment providers)

Order Information

  • Products purchased
  • Order history
  • Transaction details

Technical Information

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data

How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfil your orders
  • To communicate with you regarding your orders or enquiries
  • To provide customer support
  • To improve our website and services
  • To prevent fraudulent transactions
  • To comply with legal obligations

Payment Security

All payments made on Latestlaces are securely processed through trusted third-party payment providers. We do not store your full payment details on our servers.

Cookies

Our website uses cookies to improve your browsing experience and to understand how visitors use our website.

Cookies may be used for:

  • Website functionality
  • Analytics and performance tracking
  • Personalisation of content and advertisements

You can disable cookies through your browser settings if you prefer.

Sharing Your Information

We may share your information with trusted third-party service providers that help us operate our business, such as:

  • Payment processors
  • Shipping and logistics providers
  • Web hosting providers
  • Analytics services

These partners are required to protect your information and only use it for the services they provide to us.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, including meeting legal, accounting or reporting requirements.

Your Rights

Under applicable UK data protection laws and, where applicable, the GDPR, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict certain processing activities

To exercise these rights, please contact us using the details provided below.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Company Name: BIG LACES LIMITED (trading as Latestlaces)
Address: 1 Sea View, Longhoughton, Alnwick, Northumberland, NE66 3JT, United Kingdom
Email: contact@latestlaces.com
Phone: +44 7546 876163
Hours: Monday to Friday, 9:00 AM to 6:00 PM 

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The updated version will always be published on this page.