Billing Terms and Conditions

At Latestlaces, operated by BIG LACES LIMITED, we place great importance on security, transparency and accuracy in all billing and payment processes. All payments made through our online store are processed securely through trusted third-party payment providers.

1. Secure Payment Options

To ensure a secure and seamless checkout experience, Latestlaces accepts the following payment methods:

Credit and Debit Cards

  • Visa
  • Mastercard
  • American Express
  • JCB
  • Discover
  • Diners Club

Digital Wallets

  • Apple Pay
  • Google Pay
  • PayPal

All payments are processed in British Pounds (GBP £), where supported. Only the payment methods displayed at checkout during the ordering process are available.

2. Payment Processing and Security

All transactions at Latestlaces are processed through secure payment gateways designed to meet applicable payment security standards.

SSL Encryption

Our website uses HTTPS encryption to help protect information transmitted between your browser and our website.

No Storage of Payment Data

We do not intentionally store your full credit card number or CVV security code on our own systems. Payment information is handled by the relevant payment provider in accordance with its security and privacy practices.

3. Order Confirmation and Billing

Immediate Payment

Depending on the payment method selected, payment may be authorised or processed when the order is placed. Orders are processed subject to successful payment confirmation.

Bank Statement

The payment may appear on your bank statement as Latestlaces, BIG LACES LIMITED or another descriptor associated with the payment provider.

Currency Processing

Where transactions are processed in British Pounds (GBP £), your bank or payment provider may apply currency conversion rates or additional fees if your account uses a different currency. Latestlaces has no control over these charges.

4. Failed Transactions

If your payment is declined, please check the following:

  • Make sure your card is enabled for online payments.
  • Check that your billing details match the information held by your bank.
  • Ensure that sufficient funds or credit are available.
  • Try another supported payment method.

If the issue persists, please contact your bank or payment provider.

5. Refunds and Disputes

Refunds will be processed in accordance with our Refund and Return Policy and applicable consumer protection laws.

If you believe that a billing error has occurred, please contact us at contact@latestlaces.com before initiating a chargeback through your bank, where appropriate. We will review your enquiry and aim to resolve legitimate billing issues as promptly as possible. This does not affect any statutory rights you may have.

6. Fraud Protection

Latestlaces reserves the right to review, hold or cancel orders where there are reasonable grounds to suspect suspicious or potentially fraudulent activity.

Where appropriate and legally permitted, we may request additional information to verify an order or confirm that a payment has been authorised.

7. Contact Information

For billing or payment enquiries, please contact us:

Company: BIG LACES LIMITED
Address: 1 Sea View, Longhoughton, Alnwick, Northumberland, NE66 3JT, United Kingdom
Email: contact@latestlaces.com
Phone: +44 7546 876163

We aim to respond to all enquiries within 24 hours.